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TriStar Mercedes-Benz
Parts & Service

 

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Service Team

Greg Hiltz  -  Director of Service and Parts  

Greg Hiltz
Director of Service and Parts

Greg has worked in a number of major dealerships for the past 6 years. Greg has a great knowledge of vehicles and is a hands-on manager who leads his service team by example. You can call Greg for advice on your car, service problems or accessories.

Contact Greg at 1-888-992-7827 or e-mail


Stephen Kinsman  -  Service Writer  

Stephen Kinsman
Service Writer

Stephen joins TriStar with a strong automotive background. Previously he was a Zone representative for Yamaha Motorcycles, a service manager with VW, and has spent a number of years in the IT business. Stephen’s hobbies include refurbishing old cars and Motorcycles. You can call Stephen with confidence for advice on your car, service problems or accessories.

Contact Stephen at 1-888-992-7827 or e-mail


Andy Campbell - Parts Manager   Andy Campbell
Parts Manager

Andy is our parts manager. Andy has over 20 years of parts experience and has been with Mercedes-Benz for the last 5 years. Andy can find you parts for virtually any Mercedes-Benz. Our Parts Department offers a full line of Mercedes-Benz boutique items and clothing.  Call Andy for advice on parts, tires or accessories. 

Contact Andy at 1-888-992-7827 or e-mail

Wayne Hardy   Wayne Hardy
Service Technician

 
With over 30 years of industry experience, Wayne is our most senior and experienced technician. Recently Wayne completed an intensive 12-month diagnosis course at the Mercedes-Benz Training centre in Toronto. He is also a two-time award winner of the Mercedes-Benz National Technician of the Month Award. 

Ron Hughes - Alignment Specialist   Ron Hughes
Alignment Specialist
 

Ron is a veteran of the alignment business having worked for a local tire centre for over 15 years prior to joining the TriStar family. Ron’s knowledge of alignment, drivability, and vibration issues has made him a valuable member of our service team. 

Justin Pilkington  -  Service Technician  

Justin Pilkington
Service Technician

Justin comes to Tristar with over 10 years experience in the general repair industry. His experience working on vehicle electronics has given him a solid background to train in Mercedes-Benz electronic and diagnosis. Justin is a licensed technician and travels with our mobile service team. Recently Justin completed a number of courses in the Mercedes-Benz Diagnostic training program.


Andrew Maxwell  -  Clean Up Shop Technician  

Andrew Maxwell
Clean Up Shop Technician

Andrew joins the TriStar team with 10 years of experience working in senior positions in various independently run clean up shops. Andrews skills and ability to make every car look brand new make him a valuable asset in our shop.


Jeremy Sherrif  -  Apprentice Technician  

Jeremy Sherrif
Apprentice Technician

Jeremy joins TriStar as he embarks on his career to become a fully licensed Mercedes-Benz technician. Jeremy has successfully completed his first training semester at NB Community College and is now working with our senior technicians to gain experience. Jeremy is a very polite, keen student who is quickly establishing his place on our service team.


Joe Koty - Mobile Customer Service Representative   Joe Koty
Mobile Customer Service Representative
 

Joe is Mobile Customer service coordinator and travels with our technicians to our scheduled mobile service days. When dropping your car off at one of our mobile service clinics you will be greeted by Joe. Joe also coordinates our entire out of city pick up and delivery services for client vehicles.